Emergency guidance

Direct, 24/7 access to remote medicine specialists for real-time support during medical emergencies and critical incidents.

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Our emergency guidance provides immediate medical support to mining operations, ensuring expert advice is available during medical emergencies. Our medical professionals are available around the clock to guide your team through the assessment process, stabilisation, and initial treatment. This ensures that in challenging situations your on-site personnel, whether a trained medic or a first responder, have direct access to expert medical guidance to effectively manage injuries and acute illnesses.

We work to provide a highly responsive and seamless service that aims for the best-possible patient outcomes. Our medical team will assess the clinical information, provide clear instructions, and assist in critical decision-making, including advice on potential medical evacuation. This support aims to minimise the impact of injuries and to streamline the emergency response process, giving your team increased confidence when managing medical emergencies in remote settings.